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I cannot download now, or my download access has expired. Can I download my product later?

Yes, just contact us and we will open you a new time slot for download access. Downloads are managed in time-limited slots for multiple reasons. This means that you can access your product for a limited time after you initiated access to it. This time is set so -- it is a 30-day time slot -- that you can safely download the product or even re-download it a few times in case the download was not complete or successful. When you enter your serial number a download access will be automatically granted for you, even if you purchased a retail box product; this ensures that you will always have the latest version with you. Later, if you need to download the full product again, just contact us and you will get a new download slot.

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